1. After you submit a price quote to email sales@fobsun.com our sales staff will email or fax back price information as your demand within one business day, including shipping cost and lead time estimate.

2. If you agree with the price and shipping terms, our sales staff will send you a Proforma Invoice (P/I) with delivery date and bank information. You need send us your shipping address and phone number in detail for delivery.

3. After making sure all information is correct, you make payment. You can pay for the order via T/T or Credit cards; L/C is also acceptable for larger volume order.

4. After confirmation the payment, we will arrange production and ship out the goods as your order within two weeks; shipping time for OEM order is determined on case by case base.

5. Our support team staff will send you a tracking number or B/L after shipping the goods out.

It is easy and safe to pay for your sample order with credit card; we take Visa, Master, American Express and JCB card. To ensure safety and accuracy, our sales person will send you an invoice number and instruction about how to complete this process.

T/T is the regular payment method for sample order or volume order, fast and easy to do. Our sales person will send you proforma invoice and bank information, you just need to fax our bank info and invoice to your bank which will deal with making payment.

L/C is the safest payment term for customers. Due to the high cost, we just accept L/C for volume orders.

Modern logistic service companies have done a wonderful job transporting goods all around the world, connecting us all into a global economy. We work with our shipping agent provide our customers excellent services of shipping and receiving orders prompt at reasonable fees.

For details please check: http://www.fobsun.com/shipping-methods-f-47.html

FOBSUN's Quick Ship Services is designed to give you standard LED lighting fixtures in the shortest amount of time. With that goal in mind, we've tried to make the selection and ordering process as easy as possible. All products that are placed via Quick-ship are considered priority shipments from our stocking facilities. Most orders that are placed through Quick-ship intraday are shipped out the next 1-3 day by our warehouse staff. Quick-ship items require no extra charge. You can pay by credit card for Quick-ship order.

Need order Quick-ship Items? Contact with our Sales Representatives about items you want, they are always happy to help!

Creating an account is necessary in order to buy online. With an account, you can create an address book of multiple shipping destinations. Additionally, you can view your previous orders with fobsun.com as well as check order status.

To create an account, simply click on the link below. You'll be asked to provide information to establish your account.

http://www.fobsun.com/login.html

To modify your account, simply click on the link below. You'll be asked to sign-in using your User ID and password. Simply click on the button called "View or change my account information" and you'll then be able to see and make changes to your existing account information. Then simply click on the button “update” which will save the changes you've made.

http://www.fobsun.com/login.html

If you have forgotten your password, you can easily request a new one. Simply click on the link below, you'll be asked to enter the e-mail address you entered when you created your account. A new password will be sent to that account. If you have forgotten the e-mail account you entered when you first registered, please register again. Once you receive your new password, you can change it to your liking.

http://www.fobsun.com/password_forgotten.html

Purchasing online from fobsun.com is extremely safe. Our web site uses 128-bit encryption to protect any information you enter online. 128-bit encryption is among the most powerful encryption standards available.

You probably already transmit your credit card number electronically almost every day. When you use your credit card at the local store, your card information is encrypted and transmitted over a phone network. Using your card on a secure online Web site like fobsun.com is very similar--your information is encrypted and then transmitted over a high-speed network line. Tens of thousands of customers have made online purchases at fobsun.com without any fraudulent use of their credit card.

If you still have concerns about the safe use of your credit card on fobsun.com, please contact us at 86-755-33662660.

We use any information you provide to us only in accordance with our Privacy Policy. Please refer to our Terms and Conditions.